Privacy Policy

Last updated: October 31, 2025

At Astitva Wellness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information: When you create an account or place an order, we collect your name, email address, phone number, and shipping address.

Payment Information: Payment details are processed securely through our payment partners. We do not store your complete credit card information on our servers.

Usage Data: We collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

Communications: When you contact us or subscribe to our newsletter, we store your communication preferences and correspondence.

How We Use Your Information

Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support.

Account Management: To create and manage your account, authenticate your identity, and provide personalized services.

Communication: To send you important updates about your orders, respond to your inquiries, and send marketing communications (with your consent).

Service Improvement: To analyze usage patterns, improve our website functionality, and enhance user experience.

Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights and property.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

All data transmission is encrypted using SSL/TLS protocols.

We regularly update our security practices and conduct security audits.

Access to personal information is restricted to authorized personnel only.

We use secure servers and databases with regular backups.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Essential Cookies: Required for basic website functionality and security.

Analytics Cookies: Help us understand how visitors interact with our website.

Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookie preferences through your browser settings, but disabling certain cookies may limit website functionality.

Third-Party Services

Payment Processors: We use trusted payment gateways to process transactions securely.

Shipping Partners: We share necessary shipping information with courier services to deliver your orders.

Email Services: We use email service providers to send order confirmations and newsletters.

Analytics Tools: We use analytics services to understand website performance and user behavior.

All third-party services are bound by strict confidentiality agreements and comply with applicable data protection laws.

Your Rights

Access: You can request access to the personal information we hold about you.

Correction: You can update or correct your personal information through your account settings.

Deletion: You can request deletion of your personal information, subject to legal requirements.

Opt-Out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.

Data Portability: You can request a copy of your data in a portable format.

Withdraw Consent: You can withdraw consent for data processing where applicable.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: astitvaecoventures@gmail.com

Phone (Head Office): +91 8810465331

Phone (West Bengal Office): +91 9654675202

Head Office: Astitva Evo-ventures LLP 1027, Bakhtawar Pur village, Delhi 110036

West Bengal Office: Action Area 1, Newtown, Kolkata, West Bengal 700156

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.